Refund & Cancellation Policy

1. Digital Service Nature

BullBearMetrics (“BBM,” “we,” “us,” or “our”) provides instant-access digital analytics services. Upon successful payment, subscribers are granted immediate access to the platform’s tools, dashboards, and data.

2. No Refund Policy

All payments are non-refundable. Once access is granted, no refunds will be issued due to the intangible, immediate-access nature of the service.

3. Subscription Cancellation

Users may cancel their subscription at any time:

• No future billing will occur after cancellation is confirmed
• Access continues until the end of the current billing cycle already paid for
• Cancellation does not entitle the user to a prorated or partial refund for the remainder of the cycle

4. Exceptions

Refunds may only be considered in cases of:

• Duplicate charges for the same billing period
• Verified payment errors attributable to our payment processor or platform

Exceptions are assessed on a case-by-case basis and are not guaranteed outside of these circumstances.

5. How to Request a Refund Review

To request a review under Section 4, contact us with your account email, the transaction date, and a brief description of the issue. We will investigate and respond within a reasonable timeframe.

6. Billing Issues

For billing questions, duplicate charges, or payment errors, contact:

[email protected]